On my 3rd SP4



  • Yes it's TRUE....picking up my 3rd surface pro 4 today. Im actually on my 4th surface pro. The 1st SP3 had fan failure after warranty. Bought the1st SP4 June 2017. Returned it for a free exchange Dec 2017. And now my 3rd picking up today aug 2018. Their email to me offering a free exchange although past warranty makes it sound like they are doing me a favor. Honestly Microsoft...you need to do better. Pull this system and replace with a better system. That's how you keep customers. Replacing with another SP4 will only perpetuate the problem.


 

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