2nd hand user out of warranty claim

  • I am from Malaysia.
    I bought my unit on ebay from Canada last year Aug2018.
    My screen started flickering this week around 18Nov2019.
    Since the seller on ebay is not active, I could not get any proof of purchase.
    Microsoft Asia only offered me a replacement with payment because they said is it a 2nd hand unit.

    Is there any to get a warranty claim?


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