We have 3 Surface PRo 4 devices which all started with this issue within the last few weeks. Contacted Microsoft and they said that the y only replaced devices until April 2019 and now have to pay for a replacement of a device that has a known manufacturing defect!
Posts made by AndreaM
RE: microsoft hung up on me because i didn't want to select the "pay to get tech support" option!
RE: Microsoft Surface Pro Flickering
This issue has now happened on 3 different Surface Pro 4 devices which we bought 2 years ago. Contacted Microsoft and they said that the stopped replacing these devices under warranty from April 2019 so now refuse to replace these devices unless we pay $450 each excluding shipping. Ridiculous that a manufacturing defect in a device will not be replaced.