Dear all fellow victims, nice to meet you here.
I bough my Surface from US and get it brought to Vietnam. Of course we never expect a laptop only last a year of two. This is the worst device I've ever had.
I hope M$ will look into this seriously. I'm thinking which device I should go next, maybe a macbook when all my love for Microsoft goes dry.
- Flicker appear after a year and a half. Sometime software update fix it but it reappear again.
- Screen is also cracked but at the contact point with the type cover because the magnet is too strong.
- Steps taken:
- Software update
- Surface diagnostic toolkit
- Tried to contact Microsoft but could not bypass their stupid assistant and end up in user forum with you guys here.
Specs: Core M3, 4G RAM, 128 GB SSD
Average usage around 4-5 hours per day.