So, in all probability, this class action product liability suit can wind it's way through the courts for years. Surface Pros, for all its promises has become an inferior product that everybody on this forum and everybody who doesn't know of this forum, is suffering from. We paid upwards of $1000 for a product that is stops functioning soon after purchase. The manufacturer is giving us some lame excuses in the hopes of diverting our attention and energies to half-baked solutions that won't fix the original engineering problem. Microsoft has the funds and the engineering capability to make this right. We need to get behind the law firm, if need be with some money, to incentivize the legal action to pressure Microsoft to solve this NOW. I don't need a new Surface or a check to placate my purchase decision in two-five years. I need a fully functioning tablet/hybrid that does the job that was promised and I need it now. Microsoft will pay attorney's millions of dollars to defend this over the next few years or they can do what's right by the customers who invested in their product and brand and spend their money taking care of their customers. It's time to get a spine folks and get the law firm to tighten the noose on Microsoft!
Posts made by pjohannesson
Getting this litigation started!